Restaurant365 support: Restaurant365 Support That Works For You.
Getting live is the beginning. Keeping the data clean, the workflows moving and the numbers useful is what makes Restaurant365 valuable over time.
Tempo helps with both. We can build the foundation and train your team to run it, take responsibility for ongoing work, or provide support where you need it most.
Onboarding
Get Live With A Strong Foundation.
A useful system starts with the right setup—and people who know how to use it.
White Glove Onboarding
We build the database: chart of accounts, fiscal calendar, vendors, purchase items, units of measure, POS integration, bank and clearing accounts, and prep recipes for inventory.
Then we train your team to own it, including a fully guided first inventory count and first close. The goal is a clean foundation and a team ready to run Restaurant365 themselves.
Tempo Services Onboarding
The same full build, designed for operators who want Tempo managing the back office.
We configure the system around the workflows we’ll maintain, with clear responsibilities from the start. When the system goes live, the team responsible for the ongoing work is already in place.
POS Integration
We connect and map supported POS platforms—including Toast, Aloha, Brink and Square—to Restaurant365.
Sales, deposits and tenders flow into the appropriate workflows, reducing manual entry. We validate mappings and totals so discrepancies can be identified and addressed.
Recipe Build
We build costing for active menu items, connect them to POS menu items, and establish the yields and prep recipes underneath.
That gives theoretical-versus-actual food-cost reporting a usable foundation—and gives your team a recipe database it can maintain as the menu changes.
Database Cleanup
If your Restaurant365 account was configured incorrectly or has become inconsistent over time, we identify the problems and prioritize the fixes.
We repair the underlying records, relationships and mappings, then validate the information your team relies on.
Historical Imports
We bring in up to a year of prior financials and daily sales, depending on the available source data and agreed scope.
Your first reports in Restaurant365 can include historical comparisons, giving the team context for understanding current performance.
Ongoing support
Keep The System Working As The Business Changes.
New products arrive. Vendor prices move. Menus change. The database needs to keep up. Choose the level of ongoing support that fits the work your team wants to own—and the work you want Tempo to handle.
Tempo General Support
Included at no additional charge when you purchase your Restaurant365 software through Tempo.
Get front-line Restaurant365 help from people with restaurant operating experience, with practical guidance grounded in how the system is used every day.
Tempo Core Support
We maintain the foundation: purchase items, vendor items, units of measure and daily sales review.
New products are added, pricing information is maintained, and sales activity is reviewed for accuracy. Your managers can spend less time maintaining the database between shifts.
Tempo Advanced Operations
Everything in Core Support, plus ongoing recipe development, POS menu mapping and inventory support.
As your menu and operating needs change, we help keep costing and variance reporting aligned with the restaurant you are running today.
R365 Accounting — General Bookkeeping
Accounts payable, bank reconciliations, sales tax filing and period close, handled by a team that understands restaurant accounting.
We manage the recurring work behind the reports, with clear close schedules and reconciled information that helps you understand the business.
R365 Accounting — Personalized Accounting
A broader service combining bookkeeping, Advanced Operations, period-end financials, accruals and reporting tailored to how your restaurant group operates.
The scope connects financial and operating information across the business. Income tax return preparation is not included.
Fractional CFO
Forecasting, cash planning and a monthly review of labor, cost of goods sold and margin, informed by hands-on restaurant financial experience.
Get senior financial leadership to help interpret performance, evaluate decisions and plan what comes next—without adding a full-time executive role.
Terms
Straightforward Terms. Clear Ownership.
Tempo Services Are Month To Month
Tempo services have no minimum term or cancellation fee and can be ended on written notice. We earn the relationship every month.
Restaurant365 software subscriptions carry a separate annual commitment.
You Own Your Data
Your Restaurant365 license, database and records remain yours, whether or not you continue working with Tempo. Your software subscription remains subject to its separate terms.
Software At Cost
Tempo passes Restaurant365 subscription fees through at cost, simplifying billing and subscription management.
Nationwide Support. On-Site When Needed.
We work with restaurant teams across the country, primarily through remote support.
When on-site work makes sense, we agree on the scope and any additional fees or travel costs before signing the engagement.
Talk with Tempo
What Do You Want Your Team To Own?
Some operators want to run Restaurant365 themselves with a strong foundation and someone to call. Others want a partner managing the recurring work.
Tell us where you are today, what is getting in the way and what you want off your team’s plate. We’ll help define the right level of support.