Terms & Conditions
Last Updated: March 16, 2026
Welcome to Tempo Hospitality Group (“TempoHG”, “Tempo”, “we”, “our”, or “us”). By accessing or using www.tempohg.com and any related services, including the Tempo Momentum Program, assessments, reports, financial simulators, or consulting services, you agree to the following Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. Use of the Website
The TempoHG website is intended to provide information about our services, including restaurant performance assessments, consulting programs, marketing audits, and financial analysis tools.
By using this website you agree to:
• Provide accurate information when requested
• Use the site only for lawful purposes
• Not attempt to disrupt, damage, or exploit the website or its systems
• Not copy or distribute proprietary content without permission
TempoHG reserves the right to suspend access to any user who violates these terms.
2. Services Provided
TempoHG offers consulting services and analytical tools designed to help hospitality businesses evaluate and improve performance.
These services may include:
• The Tempo Momentum Program
• Marketing and operations assessments
• Financial simulations and P&L analysis
• Restaurant performance report cards
• Strategy consultations and advisory services
All materials provided by TempoHG are intended for informational and strategic planning purposes.
They are not financial, legal, tax, or accounting advice.
Business outcomes may vary and TempoHG makes no guarantees regarding financial performance, revenue increases, or profitability.
3. Confidentiality & Data Protection
TempoHG takes confidentiality seriously.
Any information you provide to us — including business data, financial inputs, survey responses, operational details, or marketing data — is treated as confidential.
TempoHG does not sell, share, or distribute client information to third parties.
Information collected may be used solely for:
• generating reports and assessments
• delivering consulting services
• improving TempoHG tools and services
• communicating with you about your engagement
We implement reasonable security practices to protect the information you provide.
4. Client Responsibilities
Clients participating in TempoHG programs agree to:
• provide accurate and truthful information
• use tools and recommendations responsibly
• understand that results depend on implementation and operational factors beyond TempoHG’s control
TempoHG is not responsible for decisions made based on analysis or reports.
5. Intellectual Property
All content on this website and within TempoHG services is the property of Tempo Hospitality Group, including but not limited to:
• frameworks
• assessment models
• scoring systems
• report formats
• financial simulator structures
• written content and branding
These materials may not be copied, reproduced, resold, or redistributed without written permission.
Client reports may be used internally by the client organization but may not be publicly distributed or repackaged for commercial use.
6. Payments and Refunds
Fees for TempoHG services will be disclosed prior to purchase.
Unless otherwise stated:
• payments are due at the time of purchase
• consulting services are non-refundable once work has begun
If a refund policy applies to a specific product or program, it will be clearly stated at the time of purchase.
7. Limitation of Liability
TempoHG is not liable for:
• business losses
• lost profits
• operational decisions made by clients
• changes in market conditions
• implementation outcomes
To the maximum extent permitted by law, TempoHG’s liability shall be limited to the amount paid for the services provided.
8. Third-Party Services
Our website or tools may integrate with third-party platforms including but not limited to:
• Google Business data
• analytics tools
• marketing platforms
• survey software
TempoHG is not responsible for the policies or practices of these third-party services.
9. Website Availability
We strive to maintain continuous website availability but do not guarantee uninterrupted access.
TempoHG may modify, update, or discontinue parts of the website or services at any time.
10. SMS Communications
By providing your mobile phone number through our website, forms, assessments, booking pages, applications, or other communication channels, you expressly consent to receive SMS (text) messages from Tempo Hospitality Group regarding:
• appointment confirmations and reminders
• service updates
• account notifications
• marketing and promotional communications
• follow-up communications regarding inquiries, assessments, reports, and consulting services
Message frequency may vary depending on your interaction with Tempo Hospitality Group.
Consent to receive SMS messages is not a condition of purchase.
You may opt out of SMS communications at any time by replying STOP to any message received. After opting out, you will no longer receive SMS communications unless you provide renewed consent.
For assistance, reply HELP to any SMS message or contact us using the information provided below.
Message and data rates may apply depending on your mobile carrier and service plan.
You must be 18 years of age or older to use this SMS service.
Carriers are not liable for delayed or undelivered messages
SMS communications may be delivered through third-party service providers, including but not limited to GoHighLevel and its communication partners. Tempo Hospitality Group is not responsible for delays or failures in message delivery caused by mobile carriers or third-party messaging providers.
11. Changes to These Terms
TempoHG may update these Terms & Conditions from time to time.
Any updates will be posted on this page with the revised effective date.
Continued use of the website constitutes acceptance of the updated terms.
12. Governing Law
These Terms & Conditions are governed by the laws of the United States and the State in which TempoHG operates, without regard to conflict of law principles.
13. Contact Information
If you have questions about these Terms & Conditions, please contact:
Tempo Hospitality Group
Website: www.tempohg.com
Email: maria@tempohg.com